Pay for the minutes you answer
Every plan includes every feature. The tiers differ by how much calling they cover and how many assistants you can run — nothing is held back to sell you the next one up.
Starter
One assistant for a single line. Suits a practice or trade taking a handful of calls a day.
- 450 minutes of answered calls — roughly 150 calls a month
- 1 assistant
- 10 calls answered at once
- Extra minutes at $0.30 each — calls keep being answered
Professional
Full-time reception for a busy small business, with room for a few assistants.
- 1500 minutes of answered calls — roughly 500 calls a month
- 3 assistants
- 25 calls answered at once
- Extra minutes at $0.25 each — calls keep being answered
Business
Primary reception across departments, roughly fifty calls a day.
- 3500 minutes of answered calls — roughly 1166 calls a month
- 10 assistants
- 50 calls answered at once
- Extra minutes at $0.20 each — calls keep being answered
On every plan
Every language
All 35, switching automatically when a caller does.
Unlimited questions
Tell it as much about your business as you like.
Every integration
Slack, HubSpot and calendar booking, included.
Full transcripts
Every call written down, with what came of it.
Questions about billing
What counts as a minute?
Time the assistant spends on an answered call, pooled across all your assistants. Calls it refuses — scanners, or numbers that are not yours — cost nothing.
What happens when I run out?
Calls keep being answered, and the extra minutes appear on your next invoice at the rate above. Your phone line is not something to switch off over an allowance.
Do I need a new phone number?
No. It registers to the phone system you already have, as an extension. Nothing is ported and nothing is replaced.
Can I change plan or cancel?
Any time, from the portal. If a payment ever fails you keep answering calls while it is sorted out — a declined card is usually an expired one, not a decision.