You cannot take a call with your hands in a panel

Electrical work demands undivided attention, which is exactly why the phone goes unanswered all day. The result is a voicemail box full of quote requests that have already gone elsewhere by the time you climb down and listen to them.

A call your team gets
Assistant
Good morning, Kessler Electric. How can I help?
Caller
I want a quote for an EV charger in my garage.
Assistant
Happy to help. Do you know what size your electrical panel is — usually written on the door?
Caller
It says 100 amp.
Assistant
Good to know. With a 100 amp panel we sometimes need a load calculation first, so the electrician will check that on site. Is the garage attached to the house?
Caller
Detached, about forty feet back.
Assistant
That's all noted. We have a quote visit on Thursday morning, between nine and eleven — does that suit?
Booked · quote visit Thursday 9–11am

What an unanswered call costs electrical contractors

Quote requests are time-sensitive: the homeowner ringing three electricians books the one who calls back first, not the cheapest.

Safety calls — burning smell, sparking outlet, dead panel — cannot sit in a voicemail box until lunchtime.

General contractors ringing to schedule a rough-in move to another sub when they cannot reach you.

Every hour on the tools is an hour the phone is unanswered, so the busier you are the more work you lose.

On your calls

What it handles for electrical contractors

Configured in plain English, in an afternoon. Everything below is something you describe once and it does on every call after that.

Escalates anything that smells like fire

Burning smell, sparking, scorched outlets or a dead panel go to you or your on-call electrician immediately, with the address.

Books quotes and service work

Panel upgrades, EV chargers, pot lights, generator installs — into your real calendar with the scope captured.

Answers the permit and inspection questions

Whether a permit is needed, who pulls it, how inspection scheduling works, roughly how long it takes.

Qualifies the job before you drive to it

Panel size, age of wiring, knob and tube, whether it is residential or commercial, whether they own the property.

Takes contractor scheduling calls

So a builder ringing about next week's rough-in reaches something better than a beep.

Answers after hours without a callout

Most evening calls are questions, not emergencies. It answers the questions and only wakes you for the rest.

Questions from electrical contractors

Can it stop us quoting jobs we do not want?

Yes. Tell it what you do not take — knob and tube, commercial, outside your area, anything under a certain value — and it says so on the call instead of booking a visit you would have cancelled.

Will it give electrical advice?

Only the safety instruction you write for it, such as telling someone to shut the breaker off and not to touch a scorched outlet. It does not diagnose wiring over the phone, because a wrong answer there is dangerous and it would be your liability, not the software's.

Can it handle contractors and homeowners differently?

It can ask who is calling and follow different instructions for each — booking homeowners into quote slots while putting a builder's scheduling call straight through to you.

How long does it take to set up?

An afternoon. You give it your services, your hours, your rates and the questions you get asked most, and it registers to your phone system as an extension. There is nothing to install on your handsets.

Stop losing the calls you cannot get to

It registers to the phone system you already have. No new number, no new handsets, and nothing to install — you can have it answering this afternoon.

Start free