Every enquiry you miss on site is a project someone else builds

A renovation lead is worth more than almost any other call a small business gets, and it arrives while you are on a site with a saw running. The homeowner ringing about a kitchen has a shortlist of three, and the one who answers gets the consultation.

A call your team gets
Assistant
Good afternoon, Harbourstone Construction. How can I help?
Caller
I'm looking at finishing my basement. Do you do that kind of work?
Assistant
We do. Roughly how big is the space, and is there a bathroom going in?
Caller
About 800 square feet, and yes, a three-piece.
Assistant
That's a project we'd normally quote in the sixty to ninety thousand range depending on finishes. Does that sound like the right neighbourhood for your budget?
Caller
That's about what I expected, yes.
Assistant
Then let's get you a consultation. We have Tuesday at ten or Wednesday at two.
Booked · consultation Tuesday 10am

What an unanswered call costs general contractors

A single kitchen or basement project is worth more than a year of the phone bill — one recovered lead pays for the service many times over.

Homeowners shortlist three contractors and book the first to respond, so speed beats reputation at the enquiry stage.

Subcontractors and suppliers ringing about deliveries and scheduling stall the job when they cannot reach anybody.

Site noise makes answering impossible even when you have the phone in your pocket.

On your calls

What it handles for general contractors

Configured in plain English, in an afternoon. Everything below is something you describe once and it does on every call after that.

Qualifies the project before you spend an evening on it

Type of work, rough budget, timeline, whether they own the property, whether they have drawings.

Books the consultation

Into your real calendar, with the scope written down so you arrive knowing what you are looking at.

Answers the questions that filter people out

Whether you take projects that size, your typical lead time, whether you do design, what areas you work in.

Keeps trades and suppliers moving

Takes delivery and scheduling messages with the site, the date and the contact, and gets them to you immediately.

Handles the warranty call

Existing customers with a snag get logged properly rather than lost among new enquiries.

Answers in the caller's language

Which on a multilingual crew and a multilingual customer base is worth more than it sounds.

Questions from general contractors

Will it quote prices?

Only ranges you have given it, and only as ranges. It is there to establish whether a caller's expectations are anywhere near your numbers, which saves both of you an evening — not to price a job it has not seen.

Can it filter out the tiny jobs?

Yes, and this is where most contractors get their money back. Set a minimum project size and it declines politely and consistently, which is easier than doing it yourself on the phone.

What about calls from subs and suppliers?

It recognises they are not homeowners, takes the site, date and contact properly, and emails you the message straight away rather than trying to book them a consultation.

Does it work when I am on site with no signal?

It answers on your phone system, not your mobile, so your signal is irrelevant. The message reaches you by email whenever you next have coverage.

Stop losing the calls you cannot get to

It registers to the phone system you already have. No new number, no new handsets, and nothing to install — you can have it answering this afternoon.

Start free