Every enquiry you miss on site is a project someone else builds
A renovation lead is worth more than almost any other call a small business gets, and it arrives while you are on a site with a saw running. The homeowner ringing about a kitchen has a shortlist of three, and the one who answers gets the consultation.
What an unanswered call costs general contractors
A single kitchen or basement project is worth more than a year of the phone bill — one recovered lead pays for the service many times over.
Homeowners shortlist three contractors and book the first to respond, so speed beats reputation at the enquiry stage.
Subcontractors and suppliers ringing about deliveries and scheduling stall the job when they cannot reach anybody.
Site noise makes answering impossible even when you have the phone in your pocket.
What it handles for general contractors
Configured in plain English, in an afternoon. Everything below is something you describe once and it does on every call after that.
Qualifies the project before you spend an evening on it
Type of work, rough budget, timeline, whether they own the property, whether they have drawings.
Books the consultation
Into your real calendar, with the scope written down so you arrive knowing what you are looking at.
Answers the questions that filter people out
Whether you take projects that size, your typical lead time, whether you do design, what areas you work in.
Keeps trades and suppliers moving
Takes delivery and scheduling messages with the site, the date and the contact, and gets them to you immediately.
Handles the warranty call
Existing customers with a snag get logged properly rather than lost among new enquiries.
Answers in the caller's language
Which on a multilingual crew and a multilingual customer base is worth more than it sounds.
Questions from general contractors
Will it quote prices?
Only ranges you have given it, and only as ranges. It is there to establish whether a caller's expectations are anywhere near your numbers, which saves both of you an evening — not to price a job it has not seen.
Can it filter out the tiny jobs?
Yes, and this is where most contractors get their money back. Set a minimum project size and it declines politely and consistently, which is easier than doing it yourself on the phone.
What about calls from subs and suppliers?
It recognises they are not homeowners, takes the site, date and contact properly, and emails you the message straight away rather than trying to book them a consultation.
Does it work when I am on site with no signal?
It answers on your phone system, not your mobile, so your signal is irrelevant. The message reaches you by email whenever you next have coverage.
Stop losing the calls you cannot get to
It registers to the phone system you already have. No new number, no new handsets, and nothing to install — you can have it answering this afternoon.
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